Receiving a notice of deficiencies after an audit by a regulator is never pleasant. For some companies it will mean major remediation efforts are required, for others it may mean having to address a few small issues.
How and when you respond to the deficiencies is critical as it will impact your compliance rating and the frequency of future audits.
The deficiencies will be rated as:
You will be given four weeks to respond to the findings.
Your response should contain a corrective action plan that addresses each deficiency and includes target dates. The lead auditor will notify you if the corrective action plan has been accepted or rejected.
You can submit multiple responses. If there are deficiencies that can be easily and quickly addressed, then you can respond to these first and send in later responses that address the deficiencies that need more effort.
Never provide more information than asked as this may provoke more questions and will prolong the entire process.
The regulator will want to see that you are investigating the root causes behind your deficiencies- make sure this is included in the response.
PharmOut can:
By carefully managing your response, we can help you keep or improve your compliance rating, resulting in longer times between audits.
Contact us for more information or to request a quote.